Course policies

A deposit holds your place in a cohort and goes toward your course. You choose a course and a date on the booking page, and we confirm by text or email.

Please give seven days' notice to move or cancel, and your deposit moves with you to a later date. With less notice we keep the deposit toward a later date. Classes start on time: if you are more than 30 minutes late on a class day, we will talk with you about joining the next cohort, because the first hour sets up everything after it.

If you miss a day, tell us as soon as you can. We will look at what you missed and offer a make-up seat in the next cohort where there is room. If you miss a day without a word, we keep the deposit toward a later date and ask for it again before a new place is held.

Students are 18 and over. Class days are for students and models only, so please plan childcare and come without a companion. A friend is welcome to meet you after class.

Students practice on mannequin heads first. On a live model, you learn to ask about allergies and to patch test before the day. A patch test helps, but it cannot predict every reaction. If a model notices burning, swelling, redness or blurred vision, you stop, tell an instructor, and the model calls their doctor or goes to urgent care.

If a class day isn't what you needed, tell us within a week of the course. We will listen and say what we can do, which may be a seat in a later cohort. Once a class has begun, a deposit is not returned.

Eat a good breakfast and wear a top you don't mind getting a little adhesive on. Tie your hair back, keep your nails short and bring a photo ID. Skip eye makeup if you will model. If your own eyes are red, itchy or sore, tell us and take a theory seat for the day.